An analysis says that the global spa and salon market grows at a rate of 5.7% during the forecast period 2018 to 2023. The growing demand for health and wellness consciousness among consumers tends to drive the global Spa market. It has become a surrogate trend for bachelorettes for relaxation from the hectic lifestyle.
Having said that, an industry with such high prospective tantalises your competitors. Solving challenges that are part of this spa and salon industry is the only way for you to remain in the top of the business. And this is the source of attraction for your customers to reach you and the success of your business is defined by them.
Here are some of the problems that are faced by the spa owners:
- Lead on their customer insights.
- A personalized booking
- Recurring appointments
- “How is our performance?”
- Managing their customers.